Field service
More jobs done with the same crew.
Technicians arrive knowing what the customer reported, what support already tried and what the signal shows, so the first truck goes straight to the problem. Dispatchers see the whole day on one board, and finished work flows back to the account and the invoice.
See it in a minute
Bavardio Field gets more jobs out of the same crew
Your dispatcher builds the day on one schedule. By the time a tech finishes a job, the next one is already on the phone in the truck.
Plan the day
The work, the crew and the schedule on one board.
Scheduled, unassigned and urgent jobs, sorted at a glance.
Assignments by technician and by day, easy to rebalance.
The request, the customer details and the service history, before you assign the job.
Skills, availability and current workload next to the schedule.
Every job on a map so you can plan the route.
Updates from technicians appear as the work moves forward.
On site
The job details go where the work happens.
The technician app puts the assignment and the customer context in your technician's pocket. Notes, status updates and completion details are recorded on the spot.
- 01Open the job
Everything prepared for the visit, in one place.
- 02Know the customer
The reported problem and the history, before the knock on the door.
- 03Record the work
Notes, status and completion details, captured on site.
- 04Close it out
The office sees the result the moment the job is done.
A better handoff
Technicians arrive with what support already learned.
The work order carries the reason for the visit and the conversation behind it. After the visit, the outcome goes straight back to support for any follow-up.
Fit Bavardio into the way you dispatch now.
Connect Bavardio to your current job or customer system, or move your field operation over completely. We agree which system owns each record during setup.
Common questions
Answers before the call.
Can we keep our current CRM?
Yes. Field work can run in Bavardio alongside your existing system, with an agreed owner for each record.
Does Bavardio include a technician app?
Yes. Technicians get their jobs, customer details and updates on their phone.
Can we start with a small team?
Yes. Many operators start with one crew and a handful of job types, then roll out from there.
Is this only for internet service providers?
Any business that sends people into the field can use it. We review your job types on the call.
The rest of the platform
It works with the modules around it.
Walk through a day in your field operation.
Bring a typical job and the steps your dispatcher and technician follow, and we will run it in Bavardio.